Rackspace Cloud Review - Customer reviews of the Rackspace Cloud hosting: Rackspace.com/cloud

Live support's been great

Date: 2009-09-29 Tags: support, live chat
Category: rackspacecloud.comRating:
  • R
  • R
  • R
  • R
  • R
(5/5)

I was informed that there was a survey to be filled out after finishing Live Chat. The window never pops ups for me, so I thought I would post something here.

The support has thus far been great. I have never had to wait more than a minute for a technician even though I was in and out of Live Chat 4-5 times just an hour or two ago. Responses are always pleasant, courteous, and quick. Most importantly, I feel that I can trust and depend on them, and can honestly convince my peers the same.

Unfortunately, I can't remember the other people I talked to, but I was on live chat with Jeff P and Ryan D.

We love Rackspace!

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